Tag Archives: customer service

Yearning for the occasional grouch

Work friends and I sometimes went out to lunch at a family-run BBQ joint. I call it a “joint” because “restaurant” did not come to mind in this former auto body shop. As strange as it sounds, people didn’t just … Continue reading

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Customer service on steroids

The elderly often report that store clerks ignore them. I guess I’m not yet old enough to  become invisible in the eyes of retailers. In fact, quite the opposite. I sometimes feel smothered by solicitousness. Last week at a hair salon a … Continue reading

Posted in current events/themes, personal reflections | Tagged | 1 Comment